I am typically available every day by email to answer your questions or quote a new project. To provide excellent service, I usually return any client communication within one business day, provided I am not on previously scheduled leave or emergency leave. As my client, you will always be notified of any leave that will prevent typical business contact.
Availability to begin new projects will depend upon current workload and your proposed timeline. Once we have begun work, you will receive a project scope and timeline so you know what collateral is being created for you, and when you can expect to have it completed. Depending upon the complexity of our project, you will usually receive work in phases, so you can approve the ongoing design before you receive the final product. All deadlines are estimates based upon client cooperation with mandatory phase approvals.